Returns & Exchanges
At My Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return any unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging with all designer tags still attached to ensure a smooth processing experience.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.